Frequently Asked Questions

Everything you need to know about your Sea-Gull timepiece.

Are your watches genuine Sea-Gull products?

Yes, we are the official store. All timepieces are 100% authentic, featuring genuine Sea-Gull movements and original manufacturer packaging.

How long does shipping take?

Standard international shipping typically takes 7-14 business days. Expedited options are available at checkout for faster delivery.

What is your return policy?

We offer a 30-day return policy for unworn watches in their original condition with all protective films and tags intact.

Do Sea-Gull watches come with a warranty?

Every Sea-Gull watch purchased from our official shop includes a 2-year international warranty covering manufacturing defects and movement issues.

Are the watches water-resistant?

Water resistance varies by model, ranging from 3ATM (splash-proof) to 20ATM (diving). Please check the specific product specifications for the rating of your chosen model.

How should I maintain my mechanical watch?

For automatic models, daily wear provides sufficient power. For manual wind models, wind the crown until you feel slight resistance. We recommend a professional service every 3-5 years.